New patients

We welcome new patients of all ages. Here is what to expect at your first visit and how to prepare.

01Step by step

Your first visit, step by step

Step 1 of 4

Request an appointment

Call us or use the appointment request form. Tell us if anything is bothering you so we can allow the right amount of time.

What to bring

0 of 4 ticked

Your Medicare card (for children eligible under the CDBS)
Your private health fund card if you have one
A list of current medications
Any recent dental X-rays or referral letters

02Money

Payment, fees and health funds

Payment

Payment is due on the day of treatment.
We accept EFTPOS, Visa, Mastercard and cash.
On-the-spot health fund claiming is available through HICAPS.
Payment plans for larger treatments can be discussed with our practice manager.

Fees and health funds

Fees vary with the treatment required. We provide a written, itemised estimate before any treatment beyond your examination.

We are not affiliated with any particular health fund. Your rebate depends on your fund and level of cover, and we can provide item numbers for you to check before treatment.

Eligible children can be bulk billed under the Child Dental Benefits Schedule. Ask us to check eligibility.

03Comfort

Nervous about the dentist?

Many people feel anxious about dental visits. Let us know when you book. We can allow extra time, explain each step before it happens, and agree a signal for you to pause at any point. You are in control of your appointment.

If it is urgentIf you have a dental emergency during opening hours, call us as early as you can and we will do our best to see you the same day.

04Appointments

Ready to book, or have a question?

Call (02) 5550 0148 during opening hours, or send an appointment request and we will get back to you.

Request an appointment Call the practice